1. Contact QuackSnark support
Pixel Pakka Support
Email: support@pixelpakka.com
Website: https://pixelpakka.com
Location: Guwahati, Assam, India
We aim to respond to legitimate support requests within seven business days, although complex reports may require longer.
2. Reporting a bug
Include the QuackSnark version, Android version, device model, affected screen or level, steps to reproduce, whether it happens every time, and a screenshot or short recording where appropriate. Do not send passwords, banking details, government identifiers or unrelated personal information.
3. Progress and save data
QuackSnark currently stores progress locally and does not provide a Pixel Pakka account or cloud recovery system. Pixel Pakka may be unable to restore progress after uninstalling, clearing app storage, changing devices or losing local data. See App Data and Deletion.
4. Banner and rewarded ads
QuackSnark may show banner ads and voluntary rewarded ads through Google AdMob. Ad loading can be affected by connection quality, region, inventory, consent status and Google’s systems. If a rewarded ad closes before the earned-reward event, the game may not grant the reward. Report inappropriate ads with a screenshot and approximate date and time.
5. Daily reminder
The optional daily reminder is a local Android notification. Disable it in the game or Android Settings → Apps → QuackSnark → Notifications. Android may delay or suppress it because of battery optimisation, force stop, notification permission or device settings.
6. Privacy and data
Read the Privacy Policy and view deletion steps.
7. Music credit
Music by Mykola Sosin from Pixabay.